22Bet Privacy Policy

Here, you’ll find the core points of 22Bet’s Privacy Policy so you can see, at a glance, what the brand collects, why, and how to exercise your rights. It complements—not replaces—the full policy published on the official website and reflects GDPR principles.

Who 22Bet Is

22Bet collects, uses, stores, and shares personal data when you use its websites, apps, and services. By using these services, you agree to this Privacy Policy and the Terms and Conditions. They may update the policy; continued use means you accept the changes.

What Data The Platform Collects

It collects the information needed to provide secure betting and gaming services and to meet legal requirements:

• Identification & contact: name, date of birth, residential address, email, and phone number.
• Payments: card/wallet details (processed by payment providers), and transaction history.
• Account activity & preferences: website/app settings, feedback, and survey responses.
• Technical logs: IP address, browser type, language, date/time of access, pages viewed, session duration, and crash reports.
• Compliance data: documents for KYC/AML, verification checks, and internal risk flags.

It only collects data you choose to provide, or that is required for security, service delivery, and compliance.

How They Collect It

The platform gathers information through several sources to ensure secure operation and improve user experience:

• Directly from you: registration, deposits/withdrawals, support requests, surveys, and competitions.
• Automatically: cookies and similar technologies record on‑site/app activity.
• From service providers/partners: payment processors, verification vendors, and anti‑fraud platforms, strictly as allowed by law and this policy.

Why They Use Your Data

The brand processes personal data to:

• Create and manage accounts; verify identity and age; protect your balance.
• Process payments; detect and prevent fraud, money laundering, and other unlawful activity.
• Provide support; resolve complaints; deliver service messages.
• Personalise experience; remember settings; improve sites/apps.
• Send information about its services and, where applicable, partner offers (you can opt out anytime).
• Meet legal/regulatory obligations and cooperate with competent authorities.

Legal Bases & Consent

22Bet relies on the following legal grounds under GDPR and applicable laws:

• Contract: to provide the services you request (account, payments, support).
• Legal obligation: AML/CTF, responsible gambling, tax and audit rules, and court orders.
• Legitimate interests: site security, fraud prevention, service improvement, and limited marketing.
• Consent: where required (e.g., certain marketing or cookie categories). Consent can be withdrawn at any time.

By registering, making transactions, or otherwise using the services, you consent to processing as described. In limited cases, they may process data without consent (e.g., legal duty, vital interests, justice, or anonymised statistics).

Marketing Choices

You can opt out of promotional emails/SMS at any time:

• Use the unsubscribe link or message reply options.
• Change preferences in your account settings.
• Contact support to update your choices.

Service messages (e.g., verification, security, or transactional notices) will still be sent.

Cookies & Similar Tech

22Bet uses cookies to keep the site working, remember settings, and analyse usage. Types include:

• Strictly necessary: core functions (login, payments, security).
• Registration cookies: remember data you submit to streamline sessions.
• Session cookies: expire when you close the browser.
• Persistent & “flash” cookies: remain for a set period to store preferences and measure performance.
• Analytical cookies: help 22Bet count visits and improve navigation.

You control cookies via browser settings (including blocking third‑party cookies, clearing on exit, or using private mode). Blocking some cookies may limit site features.

Sharing & International Transfers

22Bet may share data with carefully selected third parties to deliver the services:

• Payments & banking: electronic payment systems, card schemes.
• Verification & compliance: KYC, AML, anti‑fraud providers, law enforcement and regulators where legally required.
• Technology & support: hosting, security, analytics, customer support tools.

Data may be transferred and stored outside your country. They take steps to ensure recipients handle personal data according to this policy and applicable standards.

Security

The brand uses administrative, technical, and organisational safeguards to protect personal data, including SSL encryption (128‑bit, TLS/SSL v3 family), restricted access, and regularly updated firewall configurations. While no method of transmission is completely secure, the team behind 22Bet works to protect data and limit access to authorised personnel and vetted vendors. You should also protect your credentials and avoid sharing sensitive data over unsecured networks.

Anti‑Money Laundering (AML) & Counter‑Terrorist Financing (CTF)

The platform operates a strict AML/CTF program and may monitor accounts for suspicious activity, request additional documents, block funds, or report to competent authorities where they have reason to suspect illegal conduct. They may compare your details against relevant lists provided by authorities. Failure to provide the requested information may result in account restrictions.

Children & Minors

These services are not for minors. You must be 18+ (or the lawful age in your jurisdiction) to register and play. 22Bet takes steps to detect and remove underage accounts and associated data.

Your Rights

Subject to law, you may:

• Access the personal data the platform holds about you.
• Request correction of inaccurate or incomplete data.
• Request deletion or restriction of processing (where applicable).
• Object to certain processing based on legitimate interests.
• Withdraw consent at any time (where processing is based on consent).
• Request information about data sources and recipients.

To exercise your rights, contact 22Bet via the channels below. They may need to verify your identity before actioning a request.

Data Retention

They retain personal data only as long as necessary for the purposes set out in this policy and to comply with legal obligations. Due to AML rules in EU‑licensed gaming jurisdictions, certain identity and transaction records must be kept for at least five (5) years from the last transaction or account closure. Requests for erasure during this period may not be possible.

Third‑Party Sites

Links to third‑party websites and services have their own privacy policies. 22Bet is not responsible for those sites. Review their terms before sharing information.

Changes to This Policy

22Bet may update this summary and the full policy periodically. Material changes will be posted on the website/platforms. Please check regularly to stay informed.

How to Contact the Brand

If you have questions, requests, or complaints about privacy:

• General privacy & data rights: policy@22bet.com
• Support & account issues: support-en@22bet.com
• Security/KYC: security@22bet.com

When contacting 22Bet, include your full name, registered email/phone, and account ID, plus a concise description of your request. If reporting a cookie concern, describe the page, the cookie notice you observed, and any screenshots.